Most of our items are one of a kind and you will get the exact picture you see. The exceptions are items that show more than one stone (tumbled stones) and jewelry items. Some of the jewelry is one of a kind and some are created just for you as they are ordered.
I am sorry, we do not. A catalog would require us to raise our prices due to the expenses included in producing and mailing a catalog. Also, we add items to our site daily so the catalog would be out of date before it was even printed.
Our gallery is in Vancouver, Washington.
Orders must be placed on-line, though we do accept checks and money orders by mail. You must place your order on-line and choose the check / money order payment option. The address to where to send the payment along with the total will be provided on your invoice.
You can simply place an additional order. If we receive it before your first order is shipped, we will combine the orders and refund any additional shipping charges.
Yes. We will be happy to take your order by phone, though only orders placed on-line qualify for free shipping.
Yes. You will be sent a tracking number when we print your shipping label. You can then track it by going to either www.fedex.com or www.usps.com depending on the method of shipping.
All monitors display colors differently. The pictures represent the crystal to our best ability. However, because of lighting and monitors, your crystal may appear a bit different than on your monitor screen.
We want all our customers to be able to purchase the crystal that they are attracted to. To ensure that all crystals are available to all our customers, we do not put any items on hold or reserve.
When your item is ordered, the picture is automatically removed from the website. If you would like the picture, please copy it before you place your order.